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JumpStart! FAQ

JumpStart! FAQ

Looking to apply for JumpStart!, but have questions? Well, you’re at the right place because we have answers.

  • Want to learn more about JumpStart! – see here
  • Need help with our Stakeholder Portal – see here for help.
  • How often will we be able to meet with VicHealth for project support?

    JumpStart! is offering a whole heap of support, because we’re in this together.

    We know each project will be different so we’ll work with you to figure out how and when we can connect you with like-minded leaders, share insights across communities and be sure you have the resources to make your project the best it can possibly be.

  • Need a translation service?

    If you need translation in other languages, you can let us know by:

    • Calling TIS National on 131 450 and asking them to call VicHealth on (03) 9667 1333. This is a free service.
    • Calling us using your preferred interpreter on (03) 9667 1333
    • Emailing us at [email protected]

    If you need help for hearing or speech difficulties, you can let us know by:

    • Calling VicHealth through the National Relay Service (NRS).

    For more information, visit the NRS website ( to choose your preferred access point or call the NRS Helpdesk on 1800 555 660. This is a free service. Help desk business hours are 9am to 5pm Monday to Friday (excluding public holidays). 

  • How do I account for GST in my application?

    The amount of funding you request in your application is exclusive of GST.
    When VicHealth processes your application, your ABN will be checked to determine if your organisation is registered for GST.
    GST will only be paid to organisations that are registered to receive it.

    When completing your budget template, if you are not registered for GST you should consider this as you are costing your proposed items. We recommend that you account for the entire cost of proposed budget items, to ensure you are not under budget if you are funded.

    When completing your budget template, if you are registered for GST, keep in mind that VicHealth will pay GST with your grant funds.

  • Where do I find the workplan template, and how should I complete it?

    Applying for tier 2? You’ll need to submit a workplan using this workplan template.

    The purpose of this workplan is to:

    • give us an understanding of how you will deliver your project
    • intended to be high-level and only list major parts of your project (the details come later!)

    As a guide, provide the level of detail required so that someone who does not know about your project is able to understand the main activities you are doing, and in the  order you are doing them.

  • Can I submit my application early?

    Yes, in fact we highly recommend submitting your application early!

    Our application form will automatically close at 11.59pm on the closing date, and you must hit ‘submit’ before this time to ensure your application is sent to VicHealth for consideration. Late applications will not be accepted.

  • Do I need to add supporting evidence to my budget, e.g. quotes?

    Applying for tier 2? You’ll need to submit a budget using our budget templateNote: we only accept budgets in Excel and using our template.

    In this template, you can enter descriptions and note where they have confirmed costings via a formal quotation, however, VicHealth does not require further supporting evidence at the application stage i.e., uploading a quote is not required.

  • How do I start a grant application

    Here’s some handy hints to help:

    • Log into our Stakeholder Portal
    • Click on the Current Opportunities tab from the Home Page.
    • Go to funding opportunities
    • On the right you will see the opportunities that are open – select JumpStart!
    • Then click on the down arrow, and then select Apply Now.

    You’ll need to use one of the following Internet browsers to access the Portal: Google Chrome or Mozilla Firefox. Internet Explorer is not recommended.


  • Nothing appears when I click on Current Opportunities in the Portal

    Open funding opportunities will be listed under the Current Opportunitie spage.

    Help tips:

    • Our Portal works best with Google Chrome, so try using Google Chrome or Firefox. 
    • We do not recommend using Internet Explorer or Safari. 

    Check if your browser view is zoomed in. It may be that your browser view is cutting off the screen. E.g. you may need to scroll across to the right-hand side or zoom out to see the apply now arrow.

  • I made a mistake on my application, how can I fix it?

    Mistakes happen, so get in touch with team if you’ve already submitted an application and noticed a mistake – having your application reference number handy would be super useful.

    We always recommend getting in touch instead of submitting a new application, as this can create duplicate records.

    If you have any last-minute requests or change, make sure you get in touch before the closing date, (we want to make sure we have plenty of time to help you).

    If your application is still in draft, you can edit it via the My Applications tab in the Portal before submitting.

  • How do you define some of the items listed under ‘What can funding be used for’?
    • Assets: Owned by the organisation, have value to the organisation's day-to-day operation
    • Capital works: Any building or construction works that would create a new structure or significantly alter an existing structure.
    • Equipment: items purchased for use in the activity that is being funded, equipment may be used after the funded activity ceases, but it is needed for the activity.
    • Infrastructure (including IT infrastructure) and building works:  works that create a new structure or significantly alter an existing structure (include physical and non-physical such as IT).
    • IT infrastructure: any components (hardware, software, facilities and services) that support the delivery of business systems and IT-enabled processes. This would include any websites, apps or computer software that entities are seeking funding for.
    • Purchase of land: The purchase of land (note, this does not include rent or lease of venue to deliver funded activities).
  • Can I submit more than one idea, or more than one application?

    Yes, we can accept more than one idea/application if each application presents a unique, distinct idea.

    Note: Multiple applications won’t necessarily increase change of success. We’d emphasise quality over quantity, but the application process is easy, and we want great ideas, so we won’t be limiting organisations to just one chance at submitting one idea.

  • What is your Harmful Industries Declaration and why do I need to complete one?

    We are committed to ensuring our activities align with our objectives and statutory obligations under the Tobacco Act 1987 to improve the health and wellbeing of Victorian families and communities.

    During all of our application processes, we ask all applicants to declare their relationships with ‘unhealthy’ or ‘harmful’ industries. These are brands, companies or organisations who profit from products that are harmful to health and wellbeing including tobacco, gambling, alcohol, unhealthy food and sugary drinks.

    You will be required to complete a harmful industry relationship declaration via the VicHealth Stakeholder Portal. If you want to learn more you can visit our webpage here.

Artwork by Dexx (Gunditjmara/Boon Wurrung) ‘Mobs Coming Together’ 2022
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Artwork Credit: Dexx (Gunditjmara/Boon Wurrung) ‘Mobs Coming Together’ 2022, acrylic on canvas. Learn more about this artwork.