How to apply for and manage a grant

Once you register a new account, we will send you an email with a link to complete your registration. This is called your confirmation email. 

Help tips:

• Be sure to check junk/spam email folders in case the email is caught there. 
• Check with your IT Department to confirm your email server accepts emails from a VicHealth domain address (@vichealth.vic.gov.au).
• If you encounter an error message such as Your request cannot be processed at this time. The site administrator has been alerted, try clicking on Forgot your password?  and enter your email address. This will send you an email with a link to reset your password. Be sure to check junk/spam email folders in case the email is caught there.
• Check your browser. Make sure you are using Google Chrome as this is recommended for the Portal.

Click on Forgot your password? on the Stakeholder Portal login page, and enter your username. Your username is the email address you registered with. 

Help tips:

• If you have a Portal account, we'll send password reset instructions to the email address associated with your account.
• If you don’t receive an email, be sure to check junk/spam email folders in case the email is caught there.
• If you don’t have a Portal account, an error message will appear. Click Not a member? Register here to create an account. 

Our portal only allows the original user who submitted the application to view it and make changes. 

Help tips:

• The original submitter needs to log in using their registered account (linked to the application) and make any changes on the other’s behalf. 
• If this contact needs to be changed, please get in touch with VicHealth via email ([email protected]) and to advise the full details of the new grant contact (salutation, name, email, telephone, position title).

You can view your organisation’s existing successful grant application by clicking on ‘My Applications’ button, after you’ve logged into the portal. Submitted or draft applications can be found in the ‘My Applications’ tab of the portal.

The ‘My Applications’ tab defaults to the ‘Draft Applications’ view automatically.

To view a submitted application, click on the drop down arrow, next to ‘Draft Applications’, select ‘Submitted Applications’. Your Submitted applications will be listed. 

We recommend that you check which internet browser you are using. 

Help tips:

• Our Portal works best with Google Chrome, so try using Google Chrome or Firefox if possible. 
• We do not recommend using Internet Explorer, Edge or Safari.
• Check if your browser view is zoomed in. It may be that your browser view is cutting off the screen. E.g. you may need to scroll across or zoom out to see all buttons on the Portal.

For general portal related questions you can email: [email protected].

If you need specific advice on your application, you can email our team.

For help with a specific grant round, email: [email protected]

For Research Grants/Fellowships information, email: [email protected]

For Local Government Partnership information, email: [email protected]

If you prefer to speak with someone, you can request for someone to call you. 

This will depend on your internet speed and specifications.

There is a limit of 2GB per file upload in the Stakeholder Portal. We recommend you leave enough time to upload a large tender submission or do it outside of business hours which may slow your internet speed.