As the safety, health and wellbeing of our staff, partners, stakeholders and contractors is a critical focus, VicHealth’s operations have moved to a virtual office for the foreseeable future. All our staff are working from home, with everyone contactable via their usual office phone numbers and email addresses. Meetings are taking place by video conference or phone, and the VicHealth office at 15-31 Pelham Street, Carlton is now closed to the public.
How to contact VicHealth
Phone: (03) 9667 1333
International callers: + 61 3 9667 1333
Fax: (03) 9667 1375
Postal address: PO Box 154, Carlton South, VIC 3053
If you need an interpreter, please call TIS National on 131 450 and ask them to call VicHealth on (03) 9667 1333. Our business hours are 9am to 5pm Monday to Friday (excluding public holidays).
Help for people with hearing or speech difficulties
Contact VicHealth through the National Relay Service (NRS). For more information, visit the NRS website (communications.gov.au/accesshub/nrs) to choose your preferred access point or call the NRS Helpdesk on 1800 555 660. This is a free service.
VicHealth is located at:
15–31 Pelham St
Carlton, VIC 3053
Note that our office is currently closed to the general public as per the COVID-19 update at the top of this page
Wheelchair accessible entrance via path to the left (facing VicHealth building) of the Pelham Street entrance.
A detailed transportation guide can be requested from VicHealth via the Contact form below or by telephone.
Paid public parking available on Pelham St. Wheelchair Accessible parking spaces also available. Please note, as these are public spaces they are not available for booking in advance.
VicHealth is located on Pelham Street between Rathdowne and Drummond Streets. Tram routes 1,16, 3/3a, 6, 64, 67, 72, 8, and 5 to Melbourne University along Swanston Street will take you to Pelham Street. Walk along Pelham Street towards Rathdowne Street.
The nearest train station is Parliament Station on Spring St (approximately a 5 minute walk from VicHealth).
Nearby bus stops are located at:
Melbourne Museum / Rathdowne St
Routes 250, 251 and 402
Argyle Square / Lygon St
Routes 200 and 207
Cycle to our offices using a bike provided by the City of Melbourne Bike Share scheme. Bike share rack located on Lygon Street, opposite Pelham street junction. For more information and maps visit the Melbourne Bike Share website.
Melways reference: Map 43, J5
For public transport timetables and routes, visit Public Transport Victoria.
The Public Transport Victoria website also has accessible transport information.
For all other inquiries, please email [email protected]